What Is The Admin Password For Polycom Phones Registered On 2600hz

How to Provision a Polycom Phone Manually

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Objective

To manually provision a Poly phone using the telephone'south web GUI.

Procedure

Earlier You Begin! Brand certain the phone is on a supported firmware version. VVX phones on firmware lower than 4.1.6, and SoundPoint IP phones on firmware lower than iv.0.8 will non come online and will display Line Unregistered when provisioned to 8x8. These devices will need to accept the firmware upgraded. These steps are generally intended for reusing Poly phones with 8x8 service. You tin can reuse existing Poly phones with 8x8 service as long as they are a supported model with a valid mill-installed device certificate . Information technology's crucial that Poly certificates are manufactory-installed and not added later. Cocky-signed certificates are not supported. 8x8 supports only the Poly telephone models listed here. If you are non sure which phone model you have, delight check the underside of the phone. The model number is listed on the label on the bottom of the phone. Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis. These devices are non guaranteed to be supported on 8x8 service.

Bank check for Device Document

In order to work with 8x8 phone service, your Poly phone must have a valid factory-installed security certificate, likewise known as a device certificate. Self-signed certificates are not supported. Follow these steps to determine whether a valid factory-installed Device Certificate is present on your phone.

1. On the phone, press the Menu  cardinal, and scroll to Status .
2. Select Status .
3. Adjacent, select Platform .
4. Select the Phone  option.
5. Read the displayed message.
   • If the bulletin says Device Certificate: Manufacturing plant Installed , your phone is supported on 8x8 service
   • If the message says Device Document: Not Installed , Device Certificate: Invalid , or if there is no device certificate message at all, and so the phone is not supported on 8x8 service

Configure the Telephone

After checking the device certificate, you tin motility on to configuring the phone.

Mill Reset and Provisioning On The Physical Phone

Reset Phone to Factory Defaults

1. On the phone, press the Carte du jour  cardinal.
2. Select the Settings  option.
3. Select the Advanced  option.
4. Enter the password 456  and printing the Enter  softkey.

5. Select Admin Settings .
6. Select Restore to Defaults .
7. Select Reset to Mill.

Provision Telephone into Product

1. Bank check the telephone's firmware version by going to Menu  > Status  > Platform  > Application  > Chief . You will demand to reference this information in Step 7.
2. Ability cycle the telephone.
3. Quickly press the Setup /Settings softkey as shortly as it appears.
4. Enter countersign 456 .
5. Select Provisioning Server  ( Server Menu  on old firmware).
6. Alter Server Blazon  to HTTPS .
7. Change Server Address  to the correct address for your phone (depending on firmware version):
   • pccfg.8x8.com/polycomuc/
8. Exit Server Carte .
9. Select the SNTP Address .
10. Enter: pool.ntp.org .
11. Select Exit , then select Relieve & Reboot .
12. Allow several minutes for the phone to reboot and connect to the 8x8 servers. When rebooting is consummate, continue on to activate your phone.

Tips: If the phone however wont connect to our server after the above locate the Kick Server from the DHCP Menu in the Advanced settings and do 1 of the following. Swap from Custom+opt.66 to Static Bandy from Static to Custom+opt.66

WebGUI Method

Reset Phone to Factory Defaults Through the Phone's Spider web GUI

The device web interface (GUI) allows you to make changes to the telephone'southward settings via a web browser on your figurer, which can often be more convenient than on the telephone screen itself. You must ensure that:

• The phone is plugged into the network
• The computer is on the same network as the phone

1. In a web browser on a computer on the same network as the telephone, browse to the telephone'south IP accost (https://<IP address of phone).
2. Log in asAdmin and enter the phone's MAC password.
   
3. Navigate to Utilities  > Phone Backup & Restore .
4. Click the modest +  to open the Global Settings  options.
   
5. Click Restore  to reset the phone to factory default settings.
6. Wait for phone to reboot.
   • Annotation: Later on the phone has been reset to factory default settings, the administrator password will have changed to 456.

Manually Provision Phone into Production

1. In a web browser on a computer on the same network as the phone, scan to the phone's IP address.
2. Log in equally admin  and enter the countersign 456 .
3. Navigate to Settings  > Provisioning Server .
4. From the Server Type  drop-down, select HTTPS .
5. In the Server Address  field, enter the 8x8 Polycom Provisioning Server accost: pccfg.8x8.com/polycomuc/
   
6. Click Save .
7. Navigate toPreferences.
8. Click Engagement and fourth dimension> SNTP Server
9. Select the pool.ntp.org address from the dropdown menu.
10. Click Save.
11. Let several minutes for the phone to reboot and connect to the 8x8 servers. When rebooting is consummate, continue on to actuate your phone.

Updating Firmware under 4.0

Poly phones on firmware below four.0 need to be manually pointed to Poly to update before provisioning to 8x8.

Tip: If the device will not update from sub 4.0 to 4.0.xv using the method beneath.  Try using the software upgrade option in Utilities from the menu on the telephone'southward GUI.  You must select the proper firmware from the dropdown listing when using this method. SoundPoint IP series:  4.0.15.1047 Poly VVX series:  5.9.four.3247 If the firmware version is not available from the dropdown, practise not attempt to employ use an alternative other than what is listed higher up or the phone may become unusable.

Connect to the Poly Public Provisioning Server

1. Obtain your phone'southward ambassador password.
2. Reboot the phone (from Home/Menu , select Settings  > Basic  > Restart ).
3. While the telephone is booting up, printing the Cancelsoft fundamental.
4. PrintingSetup
5. Enter your phone's countersign (default is 456), then press OK .
6. Whorl downward to and select Provisioning Server Menu.
7. On Server Type , printing Edit .
8. Scroll left arrow fundamental until HTTP  is selected, then press OK .
9. On Server Accost , press Edit .
10. Enter the appropriate server address for your phone model.
    • SoundPoint IP Desk phones : voipt2.polycom.com/4015
    • SoundPoint IP Speaker phones :voipt2.polycom.com/4015
    • VVX models : voipt2.polycom.com/594

10. After following these steps, refer to the steps above to provision through the webGUI.

Source: https://support.8x8.com/equipment-devices/phones/polycom/how-to-manually-provision-polycom-phone-gui

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